Setting a New Standard for Home Building in Upstate New York
Riedman Homes is proud to announce that it has earned the prestigious ISO 9001:2015 Certification, making it the only single-family home and condominium builder in Upstate New York to receive this honor. Recognized as one of the most attentive and rigorous standards worldwide, the ISO 9001:2015 Certification sets Riedman Homes apart from its competitors and demonstrates its commitment to building a top-quality product.
Ensuring Consistency and Customer Satisfaction with a Quality Management System
So what does the ISO 9001:2015 Certification mean? It means that Riedman Homes has a system in place to consistently build high-quality homes that meet all necessary requirements and regulations. This system also helps to improve customer satisfaction by continually improving the home building process and making sure everything is done according to the highest standards. The certification is achieved through extensive documentation and thorough audits of the home building process. It shows that Riedman Homes is dedicated to building the best homes possible for its customers.
Achieving the ISO 9001:2015 Certification through Rigorous Audits and Continuous Improvement
Earning the ISO 9001:2015 Certification is no small feat. It requires extensive documentation and rigorous internal, external, and independent audits of marketing, sales, design, warranty processes, management, and construction. Riedman Homes pursued this certification in August 2020 with the goal of not only establishing its continued success and commitment to its homebuyers, but also improving its services, products, processes, and internal and external communication.
To receive the certification, Riedman Homes underwent a company-wide audit of quality management principles, including customer relations, commitment to improvement, interrelated processes, and encouragement to achieve quality initiatives. The audit was completed and finalized by EAGLE Registrations, Inc.
Giving Homebuyers the Confidence and Peace of Mind They Deserve
“Achieving ISO 9001:2015 certification separates our company from competitors in every market we serve,” said David Riedman, President of Riedman Companies. “Most importantly, it provides our customers the confidence that their homes are being constructed in accordance with the highest quality standards, expertise, innovation, and personal service. All of which helps us deliver on our promise to help change the way people live.”
General Manager of Riedman Homes Jay Benesh added, “This certification displays our commitment to quality in our new home construction process. From planning, to designing, to building and finally, owning, our processes, procedures, and overall performance are guided by these universal principles that guide us to exceed customer expectations.”
Experience the Riedman Homes Difference with ISO 9001:2015 Certification
As one of the only home builders to achieve the ISO 9001:2015 Certification nationally, Riedman Homes is setting a new standard for quality and excellence in home building. If you’re in the market for a new home in Upstate New York, don’t settle for anything less than the best. Choose Riedman Homes and experience the difference for yourself.
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*About Riedman Homes
Riedman Homes is proud to announce that we have earned the internationally recognized ISO 9001:2015 certification making us the only single-family home and condominium builder in Upstate New York to receive this honor. With this certification, you can rest assured that your new home has been built to the highest standards, is safe, durable, and energy efficient. Riedman Homes is committed to quality and customer satisfaction with each, and every home built. For more information, call us at (585) 232-1000 x123.