The only home builder in the region to earn prestigious certification.
Rochester, New York: Riedman Companies, a leading real estate developer, home builder, and property management company, headquartered in Rochester, NY, today announced that Riedman Homes their single-family, custom-home construction division, has received ISO 9001:2015 certification. This internationally recognized standard, for Quality Management Systems, requires extensive documentation and intensive internal and external/independent audits of marketing, sales, management, design, construction, and warranty processes and performance. Riedman Homes is the only single-family custom home and condominium builder in the region, and one of a very few builders in the country, to earn this prestigious certification.
“Achieving ISO 9001:2015 certification separates our company from competitors in every market we serve,” said David Riedman, president of Riedman Companies. “Most importantly, it provides our customers the confidence that their homes are being constructed in accordance with the highest quality standards, expertise, innovation, and personal service. All of which helps us deliver on our promise to help change the way people live.”
Riedman Homes’ aggressive pursuit of ISO 9001:2015 accreditation began in August 2020 and demonstrates the company’s commitment to continually improving their home building processes, products, services, and both internal and customer relationships. To become ISO 9001:2015 certified, Riedman Homes underwent an extensive company-wide audit of quality management principles including a strong customer focus, leadership commitment, and encouragement to engage in achieving quality initiatives, the existence of interrelated processes that make up a coherent system, and a commitment to continuous improvement.
Jay Benesh, general manager of Riedman Homes, added, “This certification displays our commitment to quality in our new home construction process. From planning to designing, to building and finally, owning, our processes, procedures and overall performance are guided by these universal principles that guide us to exceed customer expectations.”
ISO is one of the most rigorous and well-regarded standards in the world. Gaining ISO 9001:2015 certification reinforces Riedman Homes relentless pursuit of excellence and to delivering the highest quality home construction as measured against global benchmarks of industry excellence.
The Riedman Homes audit was conducted by EAGLE Registrations, Inc.
Riedman, founded in 1993, designs, develops, owns, builds, manages and markets a wide variety of residential and commercial properties across the Greater Rochester, Buffalo, Finger Lakes, Syracuse and Northwestern Pennsylvania regions. Riedman is known for managing projects that are well planned, fiscally sound, and a positive influence on the communities in which they are located.
If you’re having trouble viewing the article online, download the PDF below.